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Guest Conduct Policy
At Festive Farmstead, we strive to create a fun and welcoming environment for all our guests.
To ensure everyone has an enjoyable experience, we have a few important rules:
- Private Property Access: Festive Farmstead is private property. Access is only permitted during scheduled events or with explicit permission. Unauthorized access is prohibited.
- No Alcohol: Using or possessing alcohol on the property is prohibited unless you are attending an event where alcohol is offered.
- No Drugs: Using or possessing illegal drugs on the property is strictly prohibited and may result in us contacting law enforcement.
- Smoking Policy: Smoking is prohibited in all buildings and structures. Smoking is only allowed in areas designated by Festive Farmstead ownership.
- No Weapons: Carrying or concealing a weapon or any device that may be used as a weapon is prohibited.
- Respectful Behavior: Verbal abuse, physical abuse, intimidation, foul language, arguing, fighting, or any type of harassment is not permitted.
- Property Respect: Theft or damage of Festive Farmstead property or the property of any guest is not tolerated and may result in criminal prosecution and removal from the property.
- Respect for Nature: Do not disturb or harm the plants, animals, or natural features of the farmstead.
- Pet Policy: Pets are not allowed unless specifically permitted for certain events. Service animals are allowed under specific conditions to ensure the safety of both the animal and its owner.
- Children's Supervision: Children must be adequately supervised at all times to ensure their safety and the safety of others.
- Social Media Conduct: We encourage positive and respectful interactions on our social media platforms. Please refrain from posting inappropriate or offensive content. Spamming, scamming, or any malicious behavior may result in temporary or permanent restrictions on our social media pages and/or being barred from the property
- Other Event Rules: You must follow all specific rules and guidelines for each event, as posted or explained by Festive Farmstead staff.
Terms of Service
By accessing or using our website and services, you agree to comply with and
be bound by the following terms and conditions. Please read them carefully.
Use of the Site
- Acceptance of Terms: By using our website, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our site.
- Changes to Terms: Festive Farmstead reserves the right to update or modify these terms at any time without prior notice. Your continued use of the site constitutes acceptance of any changes.
Intellectual Property
- Ownership: All content on this site, including text, graphics, logos, images, and software, is the property of Festive Farmstead and should be considered to be protected by copyright and/or other intellectual property laws.
- Restrictions: You may not reproduce, distribute, modify, or create derivative works from any content on this site without explicit permission from Festive Farmstead.
User Conduct
- Prohibited Actions: You agree not to use the site for any unlawful purpose or to engage in any activity that could damage, disable, or impair the site.
This includes, but is not limited to, spamming, hacking, and uploading harmful content. - User Contributions: Any content you submit to the site, such as comments or reviews, must be respectful and not infringe on the rights of others.
Festive Farmstead reserves the right to remove any inappropriate content.
Privacy
Your use of the site is also governed by our Privacy Policy, which can be found here. By using the site, you consent to the collection and use of your information as described in the Privacy Policy.
Disclaimers
- Accuracy of Information: While we strive to ensure the accuracy of the information on our site, we do not warrant that the content is complete, accurate, or current. Festive Farmstead is not responsible for any errors or omissions.
- Third-Party Links: Our site may contain links to third-party websites. These links are provided for your convenience and do not signify our endorsement of such sites. Festive Farmstead is not responsible for the content or practices of any linked sites.
- Advertising: Any advertising you may see while on our site is not controlled by us. We take no responsibility for and have no affiliation with any advertisements that show up in these ad spaces. Advertisements may be based on your browsing history, preferences, or other factors. Festive Farmstead is not responsible for the content displayed in these ads.
Limitation of Liability
Festive Farmstead will not be liable for any damages arising from the use or inability to use the site, including direct, indirect, incidental, punitive, and consequential damages. This includes, without limitation, damages for loss of profits, use, data, or other intangibles.
Governing Law
These terms and conditions are governed by the laws of the state of Iowa, without regard to its conflict of law principles.
Any disputes arising from these terms shall be resolved in the state and federal courts located in Iowa.
If you have any questions about these Terms of Service, please contact us.
Privacy Policy
At Festive Farmstead, we are committed to protecting your privacy.
This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or participate in our events.
Information Collection, Use, and Sharing
We collect information that you voluntarily provide to us through email, forms, or other direct contact methods. We are the sole owners of this information and will not sell or rent it to anyone.
We use your information to respond to your inquiries and provide updates about our events and services. We will not share your information with any third party outside of our organization, except as necessary to fulfill your requests or comply with legal requirements.
Unless you opt out, we may contact you via email in the future to inform you about specials, new events or services, or changes to this privacy policy.
Your Access to and Control Over Information
You have the right to:
- View Your Data: See what personal data we have about you, if any.
- Correct Your Data: Change or correct any personal data we have about you.
- Delete Your Data: Request that we delete any personal data we have about you.
- Express Concerns: Express any concerns you have about our use of your personal data.
You can exercise these rights at any time by contacting us via the email address provided on our website.
Security
We take precautions to protect your information. When you submit sensitive information via our website, your data is protected both online and offline.
- Online Protection: Any sensitive information transmitted online (e.g., personal details) is encrypted and transmitted securely. You can verify this by looking for a lock icon in your web browser or "https" at the beginning of the webpage address.
- Offline Protection: Access to your personal information is restricted to employees who need it to perform a specific job (e.g., customer service). Our computers and servers storing personally identifiable information are kept in a secure environment.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and you will be notified via email if there are significant changes.
If you have any questions or concerns about this Privacy Policy, please contact us
Disclaimer
The information provided by Festive Farmstead on this website is for general informational purposes only. While we strive to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Third-Party Links
Through this website, you may be able to link to other websites that are not under the control of Festive Farmstead. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Advertising
Any advertising you may see while on our site is not controlled by us. We take no responsibility for and have no affiliation with any advertisements that show up in these ad spaces. Advertisements are based on your browsing history and preferences, and Festive Farmstead is not responsible for the content displayed in these ads.
Limitation of Liability
In no event will Festive Farmstead be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Availability
Every effort is made to keep the website up and running smoothly. However, Festive Farmstead takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Refund and Cancellation Policy
At Festive Farmstead, we strive to provide the best experience for our guests.
Our refund and cancellation policy is designed to be fair and transparent.
Event Tickets
- Free ( "Pay What You Want") Events: Many of our events are free or "pay what you want." No tickets are required for these events, and therefore, no refunds or cancellations apply.
- All Sales Final: For events that do require ticket purchases, all sales are final. We do not offer refunds or cancellations once a purchase has been made.
- Event Cancellations: If a paid event is cancelled by Festive Farmstead, ticket holders will be notified and given the option to attend a rescheduled event or receive a refund.
Donations
- All Donations Final: All donations made to Festive Farmstead are final and non-refundable. We appreciate your support and understanding.
Merchandise
- Return Policy: Merchandise purchased from Festive Farmstead can be returned within 30 days of purchase, provided it is in its original condition and packaging. Proof of purchase is required for all returns.
- Non-Returnable Items: Certain items, such as personalized or custom-made products, are not eligible for return or refund.
Weather-Related Cancellations
- Outdoor Events: In the case of inclement weather, outdoor events may be cancelled or rescheduled. Ticket holders will be notified as soon as possible with further instructions.
If you have any questions about our refund and cancellation policy, please contact us
Accessibility Statement
AAt Festive Farmstead, we are committed to ensuring that our events and facilities are accessible to as many visitors as possible. We strive to provide an inclusive and welcoming environment for everyone. However, be aware that due to the nature of some of our events, accessibility may vary.
Accessibility for the Haunted Hayride
General Accessibility
- The ground can be uneven in places, which may pose challenges for those with mobility issues.
- Visibility can be limited in some areas due to the nature of the event.
- The hayride is a moving experience, which may not be suitable for all visitors.
Wheelchair Accessibility
- We can accommodate visitors in wheelchairs on the bench seat of the first trailer if they have someone to assist with transferring on and off the trailer.
- Visitors must be able to hold themselves up without assistance during the ride.
Restroom Facilities
Bathrooms will be porta-potties. We strive to accommodate everyone, but options may be limited.
Parking
- A few parking spots close to the event site will be marked for accessibility. The general parking area is a temporary grass field, which may be uneven and dark.
On-Site Assistance
- While volunteers and staff will not be specifically trained to assist with accessibility needs, we will work with visitors to the best of our ability.
- Visitors are encouraged to bring any necessary equipment or support to accommodate their needs.
Visitors who may require specific accommodations are encouraged to contact us first to discuss your needs.